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Coronavirus

Coronavirus Disease (COVID-19) Information

Individuals and organizations around the world are taking aggressive steps to contain COVID-19. To contain the spread of COVID-19 and comply with the governor’s "stay-at-home" order and Restore Illinois Plan, SIU Carbondale is offering summer courses online or in other alternative formats that do not require face-to-face teaching.

Offices are open and operating virtually, but most facilities are closed. Offices are available by phone and email.

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The following FAQs address SIU Carbondale’s response to COVID. Information is subject to change due to the rapidly changing situation. Please revisit this site regularly. Please submit additional questions to pandemicinfo@siu.edu. Previous questions that no longer apply are archived at the end of this page. (updated 5-15-20)

Phase Three Plan

We will rely on guidance from state officials and the status of our own preparations before announcing a timeline for returning to campus.

The university has developed a plan for the reintegration of staff to the campus in phase three of the governor’s Restore Illinois plan. It’s important to note that even when we implement the plan, many or most employees will continue to work remotely. The plan is subject to change and some details are still in development.

We will not implement the plan immediately. We will continue to operate as we have been under the stay-at-home order until further notice. We anticipate additional guidance from the state specific to higher education, and we want to ensure we have expanded safety measures in place before bringing additional people back to campus.

In short, we will let the campus community know when designated employees should return. It is important to note that employees should not return to campus until they have been notified by their supervisors that they should do so.

Below are highlights of the plan for phase three followed by additional details, some of which are still being developed. Final details will be included when we announce the date our phase three plan will be implemented. Note that the plan is based on recommendations from multiple sources and is subject to change based on additional guidance from state and health officials.

  • Most units or offices will be physically staffed by at least one person and maintain regular office hours.
  • In order to support social distancing, a rule of thumb will be that no more than 25 percent of staff in a unit should be physically present at any time.
  • Employees who can work effectively from home may be allowed to do so based on the needs of the office; we assume that many employees who currently work remotely will continue to do so.
  • Employees who are unable to perform their duties from home may be notified that they should return to work on campus.
  • On-site staffing will ultimately be determined by directors and deans. based on the guidelines outlined throughout this FAQ (25 percent maximum, ability to ensure social distancing, office need, etc.) Note that directors and deans may delegate any of their responsibilities outlined in this FAQ.
  • Social distancing and a number of other precautions will be taken to support the safety of faculty and staff.
  • Staff who have been required to work on campus during the governor’s “stay-at-home” order will continue their responsibilities as directed by their supervisors.
  • Meetings should continue to be held virtually regardless of where staff are located.

Precautions include the following. Additional steps will be taken as we see new guidelines from health officials.

  • Face masks: Employees will be provided reusable face coverings, and they may also use their own. Face masks are required in indoor public spaces regardless of the ability to maintain social distance. Indoor public places include spaces anyone can access, such as reception areas with walk-in access and the lobbies of buildings. However, we expect staff to wear masks at all locations, including offices and laboratories, where multiple people are present and social distancing is variable or not possible. The university encourages employees to use their own masks when possible.
  • Partitions: Clear, acrylic shield partitions will be provided for reception areas or between work stations that are less than 6 feet apart and cannot be changed.
  • Sanitizers and cleaning supplies: Hand sanitizers will be available in each building. Sanitizing supplies will be provided for employees to clean their areas before and after use.
  • Water fountains: Fountains will be disabled with exceptions for touchless water-bottle fillers.
  • Hallway doors: Interior hallway and suite entrance doors should be left open whenever possible to minimize contact by people touching doorknobs. This does not apply to doors to individual offices and laboratories that do not serve as reception areas.
  • Cleaning protocols: A website with more detailed instructions is being developed. It will include a form for ordering cleaning supplies.
    • Restrooms and common areas will be cleaned and disinfected on a regular basis.
    • Staff from Plant and Service Operations will clean and disinfect frequently touched surfaces in public areas, including doorknobs, light switches, toilets, faucets and sinks.
    • Staff will be responsible for wiping down their private offices; supplies will be provided upon request by unit directors or designees.
    • Employees should clean and disinfect frequently-touched equipment in their areas such as telephones, keyboards, copy machine buttons, shared break room appliances, etc.
    • Surface disinfectant will be provided for employees to wipe down frequently used counter tops.
  • Social distancing:
    • Maximum occupancy for common areas such as conference and break rooms will be posted. When possible, office furniture will be removed to ensure social distancing. For example, some chairs around conference tables may be removed.
    • Directors and deans will be asked to limit the number of people who return to work in phase three to roughly 25 percent of staff who work in the area; decisions will ultimately be based on the needs of the unit.
    • They will also be asked to ensure that at least six feet should be maintained between employee work stations. If this is not possible, alternative work stations will be identified, staggered work schedules may be implemented or other steps will be taken to ensure social distancing.
    • Floor decals that can be placed 6 feet apart will be available upon request for spaces in which individuals typically form lines.
  • Adhere to safety protocols: wear masks in public spaces, wash hands frequently for no less than 20 seconds, maintain social distance, etc.
  • Clean areas and equipment as noted under safety precautions.
  • Leave trash cans and recycling bins outside of your office when you leave; building services staff will not be entering individual offices in order to minimize touching of doors.
  • Avoid using other employee’s phones or equipment and sharing items that are not easily cleansed, sanitized or disinfected.
  • Open office windows when possible to promote circulation of fresh, outside air.
  • Clear public areas of handouts and other items to minimize contact by multiple people.
  • Hold meetings virtually.
  • It is unlikely that Student Center dining options will be available, at least initially, so plan accordingly.
  • Pay attention to your health. If you are sick or believe you may have been exposed, stay home and follow your doctor’s instructions. Employees who suspect they have or been diagnosed with COVID-19 should follow instructions from health officials.

Whenever possible, offices should continue to assist visitors remotely but may also serve them in person following social distancing practices. In-person appointments, if necessary, should be scheduled, and visitors should be advised that masks are required. Signage will be posted at building entrances indicating that masks and social distancing are required.

Initially, buildings will remain locked with office phone numbers posted for visitors. Traffic flow plans for each building will be developed to support social distancing.

Mail and packages will not be delivered when buildings are locked. Mail may be picked up at the mailroom. Eventually, mail delivery may resume but may not be daily. Packages may still be delivered centrally to minimize traffic in buildings.

Faculty who are on contract to teach during the summer are doing so online. They should work remotely as much as possible but may come to campus as necessary following social distance protocols, including adhering to the requirement to wear masks.

Yes, if your director or dean determines that you are needed to support on-campus operations you must report to work.

Director and deans will have discretion to physically staff offices based on need and will limit the number of people who come in to about 25 percent of the staff. You may ask your supervisor to be considered as decisions are made.

Director and deans will have discretion to approve individual requests.

Director and deans will have discretion to approve individual requests. In reviewing these requests, consider the employee’s effectiveness while working at home and the staffing and other needs of the office. To the extent reasonable, supervisors are encouraged to allow employees who meet these criteria to continue working remotely.

Individuals requesting or approved to work remotely for any part of the work week should complete and submit a remote work agreement to their supervisors, who will review and forward to the appropriate director, dean or designee. A link to the remote work agreement will be provided when we announce the date for implementation of our phase three plan.

Director and deans are encouraged to allow employees who meet the CDC guidelines for being at a higher risk for severe illness due to COVID 19 to work remotely if the employee requests such an accommodation and the employee can perform the essential functions of the position while working remotely. If the employee is approved to work remotely, the supervisor and employee should complete a remote work agreement. A link to the remote work agreement will be provided when we announce the date for implementation of our phase three plan. 

Please note that the supervisor has the authority to request a doctor’s statement to support an employee’s request.

If remote work does not allow the employee to perform the essential functions of the position, supervisors should consider, in consultation with the employee and appropriate director or dean, any appropriate accommodations or modifications, including but not limited to changes to the work site (e.g.  acrylic shields or location changes) or modified shifts to address safety issues for those employees. Some requests for accommodation may fall under the Americans with Disability Act. Supervisors who receive requests they cannot reasonably accommodate should visit the campus ADA website for guidance on what is covered under the act and consult with the ADA staff as needed.

Request for leave due to an employee’s risk for COVID 19 should be referred to Human Resources.

In phase three, employees who are unable to perform their responsibilities at home can be directed to come to campus. Employees who are unable to work or decline to work as directed must take vacation or unpaid leave unless they meet certain criteria for emergency paid sick leave or extended family and medical leave under the Families First Coronavirus Response Act. Please see background and full guidelines.

It is possible that you may qualify for extended family leave under the Families First Coronavirus Response Act. Please see background and full guidelines.

It is possible that you may qualify for extended leave under the Families First Coronavirus Response Act. Please see background and full guidelines. Employees who believe they have been exposed to COVID-19 should consult with a medical professional and their supervisors before returning to work.

The university will be taking a number of steps to protect the safety of employees and encourages staff to take precautions at all times, whether or not they are at work. If you are required and able to work and choose not to do so, please contact Labor and Employee Relations to discuss your options.

Your supervisor, director or dean will contact you directly as decisions are made.

A phased research reengagement plan has been drafted and shared with research faculty. The plan helps faculty assess their ability to comply with social distancing and other COVID-19-related requirements and mandates the use of an application for reengaging labs that have not been operational during the stay-at-home order. Contact your lab supervisor or the Office of Research Compliance for more information.

Initially, the Student Center will not be open. It is possible that some food services will be available later in phase three.

The Restore Illinois plan limits health and fitness facilities to outdoor classes during phase three. The Student Recreation staff will continue to provide virtual and outdoor fitness opportunities.

The library will continue to operate as it did the second half of spring semester. Some services are accessible by email and phone as noted below. The first-floor computer lab, room 139, is open and has been reconfigured to accommodate social distancing. The first-floor study around Delyte’s will remain open with access to WiFi for those with laptops who do not have WiFi at home. (Students who do not have laptops should contact Saluki Cares for assistance.) Hours for the lab and first-floor study area are 10 a.m. to 4 p.m.

The library will continue to deliver the following services:

  • Parts of books will be scanned for faculty and students on demand. Current Fair Use best practices allow us to scan entire books if necessary.
  • Reference services will be delivered virtually through Ask a Librarian or by phone at 618-453-1455. Special Collections is closed to the public but available at 618-453-2516 or speccoll@lib.siu.edu.
  • Books can be checked out request. A major ebook service is offering unlimited access. Please consult Morris Library Covid-19 FAQ for more information.

The University Museum will remain closed during phase three.

Individual plans are being developed for specialized facilities that align with both the university’s plan and phase three of Restore Illinois. Information about these facilities will be available in the future, and staff who work in these facilities will receive more information directly from the unit director or supervisor.

Start with your supervisor with questions related to your status or office. Supervisors will consult with directors and deans as appropriate. Questions may also be sent to pandemicinfo@siu.edu by any employee.

ABOUT THE CORONAVIRUS

The coronavirus, or COVID-19, is a new respiratory virus that was first identified after an outbreak of respiratory illnesses in Wuhan, Hubei Province, China. The virus has now spread internationally and has been widely reported in the United States.

The U.S. Centers for Disease Control and Prevention indicates that the virus is thought to spread mainly from person-to-person between people who are within close contact (about 6 feet) or through respiratory droplets when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object with the virus and then touching their own mouth, nose or eyes.

  • Fever
  • Cough
  • Shortness of breath
  • Sore throat

We recommend that you follow reliable sources of information, such as the Centers for Disease Control and Prevention or the World Health Organization, both of which are constantly updating their websites as the situation evolves.

Social distancing is a way to reduce the risk of controlling the spread of contagious diseases. It includes avoiding large gatherings, keeping at least 6 feet away from other individuals, not shaking hands and other strategies to avoid close contact with others.

According to the CDC, “the complete clinical picture of COVID-19 is unknown.” Most people who get the virus have mild cases and fully recover. However, some people are at risk for more severe illness, and some have died. According to the CDC, risk factors for severe illness are not yet clbear, although older patients and those with chronic medical conditions may be at higher risk for severe illness.

Following is the CDC’s current risk assessment:

  • For the general American public, who are unlikely to be exposed to this virus at this time, the immediate health risk from COVID-19 is considered low.
  • People in communities where ongoing community spread with the virus that causes COVID-19 has been reported are at elevated though still relatively low risk of exposure.
  • Healthcare workers caring for patients with COVID-19 are at elevated risk of exposure.
  • Close contacts of persons with COVID-19 also are at elevated risk of exposure.
  • Travelers returning from affected international locations where community spread is occurring also are at elevated risk of exposure.

Please see the CDC recommendations.

  • Avoid others who are sick if possible.
  • Wash hands with soap and water for at least 20 seconds or use alcohol-based hand sanitizer multiple times a day.
  • Avoid touching eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.

Students should call the SIU Health Center at 618-453-3311 before going to the center. Faculty and staff, as well as students who are not locally based, should contact their community medical providers before going to the office. See additional information below.

  • Students:
    • Call the SIU Student Health Center (or the medical clinic you are going to present to) prior to coming to the clinic.
    • Please check-in at the welcome desk and tell them that you might be at risk.
    • You will be given a mask to wear and clinic staff will be notified so that they can take you to a separate room to be evaluated.
    • If it is determined that you qualify as a Patient Under Investigation (PUI), then the Jackson County Health Department will be notified.
    • Further testing and evaluation will be determined through guidance from the Jackson County Health Department and the Illinois Department of Public Health.
  • Non-students:
    • Follow the CDC’s guidance on how to reduce the risk of spreading your illness to others.
    • If you are a resident in a community where person-to-person spread of COVID-19 has been detected and you develop COVID-19 symptoms, call your healthcare provider about your symptoms.
    • If you are a close contact of someone with COVID-19 and develop symptoms of COVID-19, call your healthcare provider about your symptoms and your exposure.
    • People who are mildly ill with COVID-19 are able to isolate at home during their illness.

SIU CARBONDALE RESPONSE

The university extended spring break for students through March 22 and is complying with the governor’s order to stay at home effective March 21. No face-to-face classes are taking place; classes are online. The university has restricted business international travel and is requiring approval for domestic travel. Study abroad programs have been canceled through the summer. The university is closely monitoring the situation, including recommendations from the Centers for Disease Control, the World Health Organization, the State of Illinois and local health agencies.

The university has been giving excess or unneeded supplies and equipment, including gloves, masks and goggles, to health agencies while ensuring that we retain enough on hand to serve the campus if needed. There is a great deal of collaboration between the university, including its School of Medicine, and Southern Illinois Healthcare and other organizations. See SIU campus donates needed items to local health and safety agencies and other stories.

Yes. SIU received information on March 26 and March 28 from the Jackson County Health Department that two residents of the same residence hall on campus tested positive for COVID-19. One individual was thought to have been exposed through travel to the Chicago area, and one was believed to have been exposed through contact with another individual with COVID-19. All 21 residents of the hall were placed in quarantine by the health department, and all were cleared and released from quarantine on April 11. People believed to have been in close proximity to the individuals were contacted by health care officials and given instructions.

The number of cases can be reduced by adhering to the governor’s stay-at-home order, washing hands frequently, disinfecting commonly touched surfaces, and maintaining space from others when in public.

COVID-19 shares many symptoms with more common respiratory diseases. If you have a fever, cough or difficulty breathing, call your health care provider for further guidance. Students should contact the SIU Student Health Center at 618-453-3311.  In addition, Southern Illinois Healthcare (SIH) has established a 24-hour COVID-19 hotline at 1-844-988-7800. Clinicians there will answer questions, assess each caller and advise on next steps for evaluation or potential testing.

All face-to-face events are canceled for the immediate future. We encourage units to explore alternative forms of delivery when possible. For example, some meetings can be held via Zoom or other technology. Contact University Events and Protocol if you would like to explore ideas. Major canceled events are posted here and will be updated regularly. If you have questions about the status of a specific event, please contact the hosting department or event organizer.

All spring competitive events have been canceled. Practices and training have been suspended.

The university is complying with the governor’s order to stay at home and the Restore Illinois plan. No face-to-face classes are taking place; summer classes are online. The university has restricted business international travel and is requiring approval for domestic travel. Study abroad programs have been canceled through the summer. The university is closely monitoring the situation, including recommendations from the Centers for Disease Control, the World Health Organization, the State of Illinois and local health agencies.

The Student Health Center will continue to monitor the situation with this virus and is in contact with the  Jackson County Health DepartmentIllinois Department of Public Health and the  Centers for Disease Control and Prevention for regular updates. 

The health center has protocols in place, in concordance with CDC guidelines, for the evaluation of patients who may be at risk for contracting COVID-19. The goal of the ongoing U.S. public health response is to detect new cases quickly and prevent community spread of COVID-19. The coming days and weeks are likely to bring more confirmed cases of COVID-19 in the U.S. and globally, but strong public health measures now may blunt the impact of the virus.

Yes. Protocols have been updated. These include more frequent cleaning, moving from routine cleaning procedures to disinfecting activities with a focus on high-touch surfaces, increased distribution of hand sanitizer stations, providing cleaning staff with disposable gloves and more.

Students may not eat in the dining halls; all food is “grab and go” for students to take to their rooms.

Faculty, staff and students should be part of these efforts regardless of where they live and work:

  • Avoid close contact with people who are sick.
  • Avoid personal contact, such as handshakes, with all individuals.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Washing your hands often with soap and water at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.

Parents can visit this website regularly. To be added to an email list for updates and other information, send your email address to  pandemicinfo@siu.edu or sign up here.

Admissions staff are available to speak with students by phone or in a virtual format. Please contact 618-536-4405 or  admissions@siu.edu to arrange a virtual meeting. Events scheduled through April 24 have been canceled, and individual campus visits have been suspended until further notice.

We are working on an alternative delivery format for the Open House program that was scheduled for April 10. More details will be available soon. Interviews for the Provost and Transfer Scholarships scheduled for March 23 will take place via Skype.

Yes. Students who are eligible for CARES act emergency funding have been notified. Please see additional information

ACADEMIC PROGRAMS

Students who are in Carbondale may drop their rental textbooks in the bookstore return box located in front of the student center. Please make sure you include your full name and phone number on a slip of paper in each book.

In addition, the campus bookstore has implemented a free ship-by-mail option for all students who have rental textbooks to return at the end of the semester. You may ship your rentals back to the store using the free label included in your rental reminder emails. The first reminder email will go out approximately two weeks before your rental due date to the email address you used when originally renting the books. You will need a printer for the label and a box to put the books in. After that, you can then bring your shipment to any FedEx store. Additionally, to allow you time to return your rentals at the end of class, the campus bookstore has extended the non-return charge window by fifteen days to May 24, 2020. Additional questions about book returns can be directed to cnale@follett.com.

We are planning to operate as normally as possible, although “normal” may look different based on the prevailing recommendations and decisions from health and government officials. Our goal is to offer a combination of face-to-face and alternative-format courses while taking the steps necessary to protect the health and safety of our community. Please see message from the chancellor.

All courses for the summer are being offered online or in an alternative format. Current plans are to offer fall courses in modified face-to-face and alternative formats following safety precautions recommended by health and state officials. We will have a formal plan in place mid-June.

The campus bookstore has implemented a free ship-by-mail option for all students who have rental textbooks to return at the end of the semester. You may ship your rentals back to the store using the free label included in your rental reminder emails. The first reminder email will go out approximately two weeks before your rental due date to the email address you used when originally renting the books. You will need a printer for the label and a box to put the books in. After that, you can then bring your shipment to any FedEx store. Additionally, to allow you time to return your rentals at the end of class, the campus bookstore has extended the non-return charge window by fifteen days to May 24, 2020. Additional questions about book returns can be directed to cnale@follett.com.

Resources for faculty are available at siu.edu/facultystaff. Resources and tips for students are at siu.edu/current.

Yes. Summer and Fall registration opened Monday, April 6.

Yes, you are allowed to come on to campus to support the necessary functions required in the research laboratory. Continue to follow social distancing practices. Carry the phone number of your research supervisor with you so you can provide contact information if someone questions your need to be on campus.

Yes. Given the uncertainty surrounding the length of the pandemic, all summer and intersession courses will be conducted online. Registration opens on Monday, April 6. Please contact your academic advisor with questions and any assistance needed.

Yes. If the current COVID-19 situation persists, instruction will be online or other alternate mode.

Yes. We will continue to assess the COVID-19 situation.

The Office of Study Abroad is suspending 2020 travel study programs through the summer. Any study abroad students returning from countries under CDC travel advisories of level 2 or 3 who choose to return to campus will be required to self-quarantine for 14 days. The SIU Student Health Center and the Jackson County Health Department will be working with those students to ensure compliance with the 14-day self-quarantine protocol. The university will continue to monitor recommendations from health agencies and adapt plans as necessary. Please see the updated travel restrictions, some of which apply to students, in the faculty/staff section of this site.

Academic advisement will continue online as well as phone and email.

The Center for Teaching Excellence is providing several resources. Please click on this link: cte.siu.edu.

HOUSING AND STUDENT LIFE

We are planning to operate as normally as possible, although “normal” may look different based on the prevailing recommendations and decisions from health and government officials. Our goal is to offer a combination of face-to-face and alternative-format courses while taking the steps necessary to protect the health and safety of our community. Please see message from the chancellor.

Yes. Students studying on campus will be provided masks based on guidelines from health and government officials. Our faculty and staff will also be provided with masks.

Students who are eligible for CARES act emergency funding have been notified. Please see additional information.

We know that many students and families are facing financial challenges due to the state’s “stay-at-home” order and our shared efforts to stem the spread of COVID-19. Our goal is to minimize the impact of these challenges on your ability to continue your education.

We have increased the amount you can carry on your bursar account in order to be able to register for summer and fall 2020 classes. Previously, if you owed more than $200 on your account you would not be able to register. We are raising that amount to $1,500 to minimize barriers to registration. In other words, as long as you owe no more than $1,500 on your account, you will be able to register for summer and fall 2020 classes. This is a temporary measure in recognition of the extraordinary circumstances caused by the pandemic. Please email the bursar’s office at bursar@siu.edu or call 618-453-2221 with questions.

Please see the following update on the status of all refunds. Refunds will be applied as credits to student accounts, and any remaining funds will be reimbursed.

  • The general student fee for on-campus students will be partially refunded for services that were no longer available during the second half of spring semester. Refunds of $12 per credit hour will be applied as credits to student accounts, and any remaining funds will be reimbursed. See message
  • Parking decal fees will be partially refunded to on-campus students who purchased stickers. Two months of the annual fee will be refunded based on the type of decal purchased.
  • Room and board will be partially refunded to students who did not return after spring break. See previous announcement.
  • Individual course fees may be subject to partial refund dependent upon the nature of the fee. These fees are being individually reviewed.
  • Student health insurance fees, which are set by a third-party insurance agency, cannot be adjusted. Insurance continues to cover students wherever they are based.
  • Tuition will not be refunded. Courses are still being delivered, and the cost-per-credit hour of on-campus and on-line courses is the same.

You might consider calling Counseling and Psychological Services, where counselors are available to help students with mental health concerns or coach students with who are dealing with anxiety surrounding the COVID-19 outbreak. CAPS staff will be available by phone at 618-453-5371 from 8 a.m. to 9 p.m. Monday through Friday and 1-9 p.m. Saturday and Sunday. Treatment and coaching options have been expanded to accommodate students remotely and now include telehealth appointments, skills coaching or referrals to other providers in your area. All students are advised to call CAPS at 618-453-5371 to determine the treatment options that would best meet their needs.

The following websites offer strategies for people who feel anxiety related to the coronavirus and suggestions on how to take care of your mental health: Coping with Stress During the COVID-19 Outbreak and Coping with Stress During Infectious Disease Outbreaks.

Yes. Saluki Express will continue to run the break route.

Most of the library is closed. Some services are accessible by email and phone as noted below. The first-floor computer lab, room 139, is open and has been reconfigured to accommodate social distancing. The first-floor study around Delyte’s will remain open with access to WiFi for those with laptops who do not have WiFi at home. (Students who do not have laptops should contact Saluki Cares for assistance.) Hours for the lab and first-floor study area are 10 a.m. to 4 p.m.

The library will continue to deliver the following services:

  • We are scanning parts of books for faculty and students on demand. Current Fair Use best practices allow us to scan entire books if necessary.
  • Reference services will be delivered virtually through Ask a Librarian at or by phone at 618-453-1455. Special Collections is closed to the public but available at 618-453-2516 or speccoll@lib.siu.edu.
  • We have a means to check out books to people on request. Our major ebook service is offering unlimited access. Please consult our Morris Library Covid-19 FAQ for more information.

Buildings will be closed with the exception of the Student Health Center, part of Morris Library, residence halls housing and select research labs. Staff will be able to access their own buildings but are expected to stay home unless they have a required responsibility.

You still have access to many university support services whether you are on campus or at home. Here are just a few:

  • Counseling and Psychological Services (CAPS): Counselors are available to help students with mental health concerns or coach students who are dealing with anxiety surrounding the COVID-19 outbreak. CAPS staff are available by phone at 618-453-5371 from 8 a.m. to 9 p.m. Monday through Friday and 1 to 9 p.m. Saturday and Sunday. Treatment and coaching options have been expanded to accommodate students remotely and now include telehealth appointments, skills coaching or referrals to other providers in your area.
  • Morris Library: Reference services are being delivered virtually through Ask a Librarian or by phone at 618-453-1455. Library staff members are scanning parts of books for faculty and students on demand. Current Fair Use best practices allow scanning of entire books if necessary. Please consult the Morris Library Covid-19 FAQ for more information.
  • Saluki Cares: Students in distress due to financial, academic or other concerns can reach out to Saluki Cares for help. Email siucares@siu.edu, fill out a referral form or call 618-453-2461.
  • SalukiTech: Contact SalukiTech for technology services. SalukiTech also has online resources to assist students, faculty and staff impacted by the “stay-at-home” order. (added 4-3-20)
  • Student Health Services: Staff are available to answer health-related questions by phone and email. Students can call 618-453-3311 or email shcinfo@siu.edu with health-related questions. Please do not share personal health-related information by email. Students in the Carbondale area should call ahead to make appointments.
  • Students Legal Assistance: Enrolled students have access to legal assistance in selected areas. Visit the website to learn more or email sladesk@siu.edu.

United Healthcare is taking action to ensure health plan members and patients affected by COVID-19 have the support and resources they need. United Healthcare has an informative FAQ sheet, and students can ask specific follow-up questions at 1-866-948-8472. It is important to note that laboratory testing for COVID-19 will be covered, and cost sharing will be waived, including copays, coinsurance and deductibles, at approved locations in accordance with CDC guidelines. Please call the number above if you have concerns regarding approved locations. If you are an SIU Carbondale student in the Carbondale area, please remember that Student Health Services is open and capable of testing for COVID-19. If you have symptoms and/or a possible exposure to COVID-19, please call the Student Health Center to schedule an appointment at 618-453-4458. If you are at home, please visit www.uhcsr.com/MyAccount to find a network provider near you.

You can contact Gallagher Student Health at 1-888-538-0602 to request a form to petition to add student health insurance due to a qualifying event. The rates will be prorated for the semester.

Students and family members can call the Office of the Dean of Students 618-453-4846 or 1-877-725-0006 between 8 am and 4:30 pm, Monday - Friday. Questions can also be sent to the pandemicinfo@siu.edu email address at any time, including evenings and weekends.

No. The Student Recreation Center closed effective March 17 and the Student Center will be closed throughout the stay-at-home period.

Because recommendations change daily, please contact Student Health Services at 618-453-3311 or shcinfo@siu.edu. You should not be traveling at all during the governor’s stay-in-place order.

FACULTY AND STAFF

We are maintaining as many university services and operations as possible, although most buildings are closed and we are doing as much as possible from our homes. Online courses continue, but there are no face-to-face courses or lab sections. The provost’s office has provided additional direction to faculty.

Yes. During the stay-at-home order, we are providing masks for essential employees required to be on campus. We will provide masks for all employees who return to campus when the stay-at-home order ends based on guidelines from government and health officials. We will also provide masks to students in the fall.

Only employees who perform required functions for on-campus operations are physically working on campus. These include but are not limited to people who support students in dining and residence halls, employees in health care and public safety, employees required to maintain the research labs and farms and others. Your supervisor will notify you if your work is required to be done on campus. All employees who are required to work on campus will follow social distancing and other guidelines to prevent spread of the coronavirus. We encourage supervisors to adjust shifts to minimize as much contact as possible.

If you are not required to be on campus due to your position and your work can be done from your home, you are expected to work from home if you have the tools to do so. We expect most offices to remain operational by phone, email and through virtual tools.

You can find information about remote teaching and work tools at siu.edu/facultystaff.

Human resources, accounting and accounts payable, procurement and other business offices are operating remotely during the governor’s “stay at home” order. Employees will be paid as scheduled, a number of other deadlines have been extended and some purchasing limits have been increased to assist departments with emergency needs. Details and contact information are available on the campus business procedures website.

Please email pandemicinfo@siu.edu and we will follow up with you directly.

In these cases, you are expected to be available and on-call should your services be needed.

All employees who work and are available to work/on call will be paid at the usual rate. There will be no change in benefits, and you will not be required to take leave.

People who are not available or decline to work as needed must take leave; the exception is employees affected by school closings, quarantine or COVID-19 illness, some of whom may be asked to work from home if they are able to do so.

The Office of Information Technology has developed online resources. You can also contact Saluki Tech at salukitech@siu.edu or 618-453-5155.

We will be following the governor’s Restore Illinois plan that outlines a phased return of operations based on a number of factors. We will keep employees and the campus community posted regarding expectations as we move through the phases.

It will depend upon the responsibilities of the office, but generally phone calls and email should be answered, services should be provided, meetings should be held by conference call or other tools. Supervisors will be expected to ensure that offices continue to fulfill as many of their responsibilities as possible.

Please consult with your supervisor and contact your healthcare professional for additional assistance. We support your efforts to stay healthy.

Starting March 17, employees who need to be away from work for COVID-19-related reasons such as illness, quarantine, or childcare will continue to be paid without having to use their personal benefit time. Such employees may be asked to work from home, if able.

Yes, employees exhibiting symptoms will be sent home. The employee's continued presence must pose no risk to the health of the employee, other employees and students in order to remain at work.

Infected employees pose a threat to other employees and students and could spread the virus. If a supervisor believes an employee has COVID-19 symptoms, including a fever, the supervisor will consult with his/her director. Based on that and any other necessary consultation, an employee who is suspected to have COVID-19 will be ordered to go home to protect the campus community. If the employee refuses the directive to go home, that employee may be disciplined for insubordination in accordance with applicable policies, rules, and/or collective bargaining agreements.

You may be asked to work more hours or different hours, especially if your position is considered a required service position or the university is short-staffed as a result of a COVID-19 outbreak. In some departments, employees may be assigned to work in other areas within the department.

Temporary illnesses, such as the flu, are not typically considered a work-related injury under the Illinois Worker's Compensation Act. However, the university encourages employees to consult with Human Resources in order to verify whether the employee's particular situation may be covered.

Emergency paid sick leave or expanded family and medical leave will be available to faculty and staff who meet certain criteria from April 1 through December 31, 2020. Please see background and full guidelines.

FMLA may be available with regard to the employee's own serious health condition or for the care of a family member with a serious health condition. Please also see question above regarding the Families First Coronavirus Response Act. Contact Human Resources for more information.

Starting March 17, employees who need to be away from work for COVID-19-related reasons such as illness, quarantine, or childcare will continue to be paid for up to two workweeks without having to use their personal benefit time. Such employees may be asked to work from home, if able.

All business travel is suspended. You should not be traveling at all during the governor’s stay-in-place order.

Because recommendations change daily, please contact Student Health Services at 618-453-3311 or shcinfo@siu.edu. You should not be traveling at all during the governor’s stay-in-place order. Faculty and staff who have traveled or self-quarantined should communicate with their immediate supervisors, and students should contact Saluki Cares.

Please work with the airlines as you would with any other canceled flight.