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Coronavirus

Coronavirus Disease (COVID-19) Information

Individuals and organizations around the world are taking aggressive steps to contain COVID-19. To contain the spread of COVID-19 and comply with the governor’s "stay-at-home" order and Restore Illinois Plan, SIU Carbondale is offering summer courses online or in other alternative formats that do not require face-to-face teaching.

Offices are open Monday through Friday. Please do your part protect the health and safety of the Saluki community. Call or email to make an appointment whenever possible. Masks are required to enter buildings; in public spaces such as hallways, lobbies, reception areas and elevators; and whenever social distancing is not possible either indoors or outdoors.

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The following FAQs address SIU Carbondale’s response to COVID. Information is subject to change due to the rapidly changing situation. Please revisit this site regularly. Please submit additional questions to pandemicinfo@siu.edu. (updated 5-15-20)

Fall 2020 PLAN

View Plan and FAQs here.

JUNE 29-JULY 31 PLAN

A limited number of employees will return to campus on Monday, June 29. Supervisors will notify employees directly if they should return to campus. Most employees working remotely will continue to do so. 

Below are highlights of the plan for bringing a limited number of employees back to campus on Monday, June 29. This plan will be in effect through July 31. Note that the plan is based on recommendations from multiple sources and is subject to change based on additional guidance from state and health officials.

  • Most units or offices will be physically staffed by at least one person and maintain regular office hours.
  • On-site staffing will be determined by unit directors and deans based on the guidelines outlined throughout this FAQ (25 percent maximum, ability to ensure social distancing, office need, etc.). Note that directors and deans may delegate any of their responsibilities outlined in this FAQ. Only those employees directed to return to campus should do so. Most staff members will continue to work remotely.
  • In order to support social distancing, a rule of thumb will be that no more than 25 percent of staff in a unit should be physically present at any time.
  • Employees who can work effectively from home may be allowed to do so based on the needs of the office; we assume that many employees who currently work remotely will continue to do so.
  • Employees who are unable to perform their duties from home may be notified that they should return to work on campus.
  • Social distancing and a number of other precautions will be taken to support the safety of faculty and staff.
  • Staff who have been required to work on campus since March will continue their responsibilities as directed by their supervisors.
  • Meetings should continue to be held virtually regardless of where staff are located.

Precautions include the following. Additional steps will be taken as we see new guidelines from health officials.

  • Face masks: Employees will be provided reusable face coverings but may also use their own. Face masks are being distributed directly to units, packaged individually with employee name. Face masks are required in indoor public spaces regardless of the ability to maintain social distance. Indoor public places include spaces anyone can access, such as reception areas with walk-in access and the lobbies of buildings. However, we expect staff to wear masks at all locations, including offices and laboratories, where multiple people are present and social distancing is variable or not possible. Masks are also required outdoors when social distancing is not possible and when multiple employees are sharing a vehicle.  Returning to Work: Training and Resources for information about appropriate handling and use of masks.
  • Partitions: Clear, acrylic partitions will be provided for reception areas or between work stations that are less than 6 feet apart and cannot be changed. Requests have been submitted by unit directors and deans.
  • Sanitizers and cleaning supplies: Hand sanitizers are will be available in each building. Sanitizing supplies are being delivered for employees to clean their areas before and after use. An online form to order refills will be available here on July 6.
  • Water fountains: Fountains are disabled with exceptions for touchless water-bottle fillers. Note that water pipes in buildings are being flushed in preparation for the return to campus; water in sinks will be useable.
  • Hallway doors: Interior hallway and suite entrance doors should be left open whenever possible to minimize contact by people touching doorknobs. This does not apply to doors to individual offices and laboratories that do not serve as reception areas.
  • Cleaning protocols:
    • Restrooms and common areas will be cleaned and disinfected on a regular basis by staff from Plant and Service Operations.
    • Staff from Plant and Service Operations will clean and disinfect frequently touched surfaces in public areas, including doorknobs, light switches, toilets, faucets and sinks.
    • Staff will be responsible for wiping down their private offices; supplies are being provided.
    • Employees should clean and disinfect frequently-touched equipment in their areas such as telephones, keyboards, copy machine buttons, shared break room appliances, etc.
    • Surface disinfectant is being provided for employees to wipe down frequently used counter tops.
  • Social distancing:
    • Maximum occupancy for common areas such as conference and break rooms will be posted. When possible, office furniture should be removed to ensure social distancing. For example, some chairs around conference tables may be removed.
    • Directors and deans are expected to limit the number of people who return to work in phase three to roughly 25 percent of staff who work in the area; decisions will ultimately be based on the needs of the unit.
    • They are also expected to ensure that at least six feet should be maintained between employee work stations. If this is not possible, alternative work stations will be identified, staggered work schedules may be implemented or other steps will be taken to ensure social distancing.
    • Floor decals that can be placed 6 feet apart will be available upon request for spaces in which individuals typically form lines. Go to foc@pso.siu.edu to request floor decals.
    • In most cases, elevators are limited to one person at a time; limits will be posted.
  • Review Returning to Work: Training and Resources and Returning to Work: Guidelines for June 29-July 31.
  • Adhere to safety protocols: wear masks in public spaces as required, wash hands frequently for no less than 20 seconds, maintain social distance, etc.
  • Clean areas and equipment as noted under safety precautions.
  • Leave trash cans and recycling bins outside of your office when you leave; building services staff will not be entering individual offices in order to minimize touching of doors.
  • Avoid using other employees’ phones or equipment and sharing items that are not easily cleansed, sanitized or disinfected.
  • Open office windows when possible to promote circulation of fresh, outside air.
  • Clear public areas of handouts and other items to minimize contact by multiple people.
  • Hold meetings virtually.
  • It is unlikely that Student Center dining options will be available, at least initially, and most water fountains will be turned off, so plan accordingly. Starbucks will be open effective July 6 with appropriate social distancing measures in place.
  • Pay attention to your health. If you are sick or believe you may have been exposed, stay home and follow your doctor’s instructions. Employees who suspect they have or been diagnosed with COVID-19 should follow instructions from health officials.

Whenever possible, offices should continue to assist visitors remotely but may also serve them in person following social distancing practices. In-person appointments, if necessary, should be scheduled, and visitors should be advised that masks are required. Signage will be posted at building entrances indicating that masks and social distancing are required.

It’s important to understand that the governor has issued an order that masks are required in certain circumstances. This is for your protection and the protection of your colleagues, students and campus visitors, many of whom may be at high risk or live with individuals who are at high risk. We expect employees to set an example for others by following safety protocols. Employees who do not comply with safety protocols may be subject to discipline.

In compliance with the governor’s order, masks are required in indoor public spaces regardless of the ability to maintain social distance. Indoor public places include spaces anyone can access, such as reception areas with walk-in access and the lobbies of buildings. However, we expect staff to wear masks at all locations, including offices and laboratories, where multiple people are present and social distancing is variable or not possible. Masks are also required outdoors when social distancing is not possible and when multiple employees are sharing a vehicle.  The university encourages employees to use their own masks when possible.

Individuals who are not wearing masks when required should be reminded that they must wear masks to protect the health and safety of the campus community. Individuals who refuse to wear masks in the public spaces of buildings should be asked to leave. You may report employees who refuse to wear masks when required to either the employee’s supervisor or to Labor and Employee Relations, ler@siu.edu or 618-453-6691.

Offices may request a few extra masks to give to visitors who arrive without masks. Email hrbenefits@siu.edu starting June 29 to make a request.  Visitors who refuse to wear masks should be asked to leave.

Buildings will be unlocked during regular office hours beginning Monday, June 29. Individual units may post signage if they prefer that people call before they come to their offices.

Mail will be delivered on Tuesdays and Thursdays starting June 30, and FedEx and UPS deliveries will be possible Monday through Friday.

Faculty who are on contract to teach during the summer are doing so online. They should work remotely as much as possible but may come to campus as necessary following social distance protocols, including adhering to the requirement to wear masks.

Yes, if your director or dean determines that you are needed to support on-campus operations you must report to work.

Directors and deans will have discretion to physically staff offices based on need and will limit the number of people who come in to about 25 percent of the staff. You may ask your supervisor to be considered as decisions are made.

Director and deans will have discretion to approve individual requests.

Directors and deans, with approval of the appropriate vice chancellor, will have discretion to approve individual requests. In reviewing requests, they will consider the employee’s effectiveness while working at home and the staffing and other needs of the office. To the extent reasonable, supervisors are encouraged to allow employees who meet these criteria to continue working remotely.

Individuals requesting or approved to work remotely for any part of the work week should complete and submit a remote work agreement to their supervisors, who will review and forward to the appropriate director, dean or designee. See remote work guidelines and agreement.

Note that while approval to work remotely can be for up to three months, supervisors have discretion to approve a shorter time frame or reassess and require employees to return to campus before the approved time frame. Supervisors should also keep in mind the importance of maintaining services as students return to campus in August. Approved agreements with vice chancellor signatures should be sent to hrrecords@siu.edu or the human resources records office, mail code 6520.

Directors and deans, with approval of the appropriate vice chancellor, are encouraged to allow employees who meet the CDC guidelines for being at a higher risk for severe illness due to COVID-19 to work remotely if the employee requests such an accommodation and the employee can perform the essential functions of the position while working remotely. If the employee is approved to work remotely, the supervisor and employee should complete a remote work agreement. See remote work guidelines and agreement. Approved agreements with vice chancellor signatures should be sent to hrrecords@siu.edu or the human resources records office, mail code 6520.

Employees requesting remote work due to high risk associated with COVID-19 are encouraged to do so as soon as possible. They should submit a doctor’s statement to human resources. The medical certification does not need to be submitted by June 29 in order for employees to work remotely with approval from the appropriate unit director or dean. Statements should be submitted as soon as practicable with a goal of September 1.

If remote work does not allow the employee to perform the essential functions of the position, supervisors should consider, in consultation with the employee and appropriate director or dean, any appropriate accommodations or modifications, including but not limited to changes to the work site (e.g. acrylic shields or location changes) or modified shifts to address safety issues for those employees. Some requests for accommodation may fall under the Americans with Disability Act. Supervisors who receive requests they cannot reasonably accommodate should visit the campus ADA website for guidance on what is covered under the act and consult with the ADA office as needed.

Requests for leave due to an employee’s risk for COVID 19 should be referred to Human Resources.

In phase three, employees who are unable to perform their responsibilities at home can be directed to come to campus. Employees who are unable to work or decline to work as directed must take vacation or unpaid leave unless they meet certain criteria for emergency paid sick leave or extended family and medical leave under the Families First Coronavirus Response Act. Please see background and full guidelines.

It is possible that you may qualify for extended family leave under the Families First Coronavirus Response Act. Please see background and full guidelines.

It is possible that you may qualify for extended leave under the Families First Coronavirus Response Act. Please see background and full guidelines. Employees who believe they have been exposed to COVID-19 should consult with a medical professional and their supervisors before returning to work.

The university will be taking a number of steps to protect the safety of employees and encourages staff to take precautions at all times, whether or not they are at work. If you are required and able to work and choose not to do so, please contact Labor and Employee Relations to discuss your options.

Your supervisor, director or dean will contact you directly as decisions are made.

Student employees may work as long as you can ensure social distancing and other safety protocols, provide training, and your dean or director has verified that you can comply with the 25 percent staffing ratio. Student employees must be provided with masks. Email hrbenefits@siu.edu starting June 29 to request masks for students.

A phased research reengagement plan has been drafted and shared with research faculty. The plan helps faculty assess their ability to comply with social distancing and other COVID-19-related requirements and mandates the use of an application for reengaging labs that have not been operational during the stay-at-home order. Contact your lab supervisor or the Office of Research Compliance for more information.

Initially, the Student Center will not be open. Starbucks will be open effective July 6 with appropriate social distancing measures in place.

The Restore Illinois plan limits health and fitness facilities to outdoor classes during phase three. The Student Recreation staff will continue to provide virtual and outdoor fitness opportunities.

The library will continue to operate as it did the second half of spring semester. Some services are accessible by email and phone as noted below. The first-floor computer lab, room 139, is open and has been reconfigured to accommodate social distancing. The first-floor study around Delyte’s will remain open with access to WiFi for those with laptops who do not have WiFi at home. (Students who do not have laptops should contact Saluki Cares for assistance.) Hours for the lab and first-floor study area are 10 a.m. to 4 p.m.

The library will continue to deliver the following services:

  • Parts of books will be scanned for faculty and students on demand. Current Fair Use best practices allow us to scan entire books if necessary.
  • Reference services will be delivered virtually through Ask a Librarian or by phone at 618-453-1455. Special Collections is closed to the public but available at 618-453-2516 or speccoll@lib.siu.edu.
  • Books can be checked out request. A major ebook service is offering unlimited access. Please consult Morris Library Covid-19 FAQ for more information.

The University Museum will remain closed during phase three.

Rainbow’s End has reopened in compliance with state guidelines. Individual plans are being developed for other specialized facilities that align with both the university’s plan and phase three of Restore Illinois. Information about these facilities will be available in the future, and staff who work in these facilities will receive more information directly from the unit director or supervisor.

Start with your supervisor with questions related to your status or office. Supervisors will consult with directors and deans as appropriate. Questions may also be sent to pandemicinfo@siu.edu by any employee.

ABOUT THE CORONAVIRUS

The coronavirus, or COVID-19, is a new respiratory virus that was first identified after an outbreak of respiratory illnesses in Wuhan, Hubei Province, China. The virus has now spread internationally and has been widely reported in the United States.

The following information is from the CDC: “Everyone is at risk for getting COVID-19 if they are exposed to the virus. Some people are more likely than others to become severely ill, which means that they may require hospitalization, intensive care, or a ventilator to help them breathe, or they may even die.”

People at increased risk for severe illness include older adults and people with underlying medical conditions.

The U.S. Centers for Disease Control and Prevention indicates that the virus is thought to spread mainly from person-to-person between people who are within close contact (about 6 feet) or through respiratory droplets when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object with the virus and then touching their own mouth, nose or eyes.

  • Fever
  • Cough
  • Shortness of breath
  • Sore throat

We recommend that you follow reliable sources of information, such as the Centers for Disease Control and Prevention or the World Health Organization, both of which are constantly updating their websites as the situation evolves.

Social distancing is a way to reduce the risk of controlling the spread of contagious diseases. It includes avoiding large gatherings, keeping at least 6 feet away from other individuals, not shaking hands and other strategies to avoid close contact with others.

Please see the CDC recommendations.

  • Avoid others who are sick if possible.
  • Wash hands with soap and water for at least 20 seconds or use alcohol-based hand sanitizer multiple times a day.
  • Cover your mouth and nose with a cloth face cover when around others.
  • Cover coughs and sneezes.
  • Avoid touching eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Monitor your health.

Students should call the SIU Health Center at 618-453-3311 before going to the center. Faculty and staff, as well as students who are not locally based, should contact their community medical providers before going to the office. See additional information below.

  • Students:
    • Call the SIU Student Health Center (or the medical clinic you are going to present to) prior to coming to the clinic.
    • Please check-in at the welcome desk and tell them that you might be at risk.
    • You will be given a mask to wear and clinic staff will be notified so that they can take you to a separate room to be evaluated.
    • If it is determined that you qualify as a Patient Under Investigation (PUI), then the Jackson County Health Department will be notified.
    • Further testing and evaluation will be determined through guidance from the Jackson County Health Department and the Illinois Department of Public Health.
  • Non-students:
    • Follow the CDC’s guidance on how to reduce the risk of spreading your illness to others.
    • If you are a resident in a community where person-to-person spread of COVID-19 has been detected and you develop COVID-19 symptoms, call your healthcare provider about your symptoms.
    • If you are a close contact of someone with COVID-19 and develop symptoms of COVID-19, call your healthcare provider about your symptoms and your exposure.
    • People who are mildly ill with COVID-19 are able to isolate at home during their illness.

SIU CARBONDALE RESPONSE

The university has asked a number of staff members to work remotely, enhanced cleaning protocols, required masks and social distancing, limited events and business travel, suspended study abroad programs, and taken many other steps to support the health and safety of students, faculty and staff. The university is closely monitoring the situation, including recommendations from the Centers for Disease Control, the World Health Organization, the State of Illinois and local health agencies.

The university has been giving excess or unneeded supplies and equipment, including gloves, masks and goggles, to health agencies while ensuring that we retain enough on hand to serve the campus if needed. There is a great deal of collaboration between the university, including its School of Medicine, and Southern Illinois Healthcare and other organizations. See SIU campus donates needed items to local health and safety agencies and other stories.

Yes. SIU received information on March 26 and March 28 from the Jackson County Health Department that two residents of the same residence hall on campus tested positive for COVID-19. One individual was thought to have been exposed through travel to the Chicago area, and one was believed to have been exposed through contact with another individual with COVID-19. All 21 residents of the hall were placed in quarantine by the health department, and all were cleared and released from quarantine on April 11. People believed to have been in close proximity to the individuals were contacted by health care officials and given instructions.

The number of cases can be reduced by adhering to the governor’s stay-at-home order, washing hands frequently, disinfecting commonly touched surfaces, and maintaining space from others when in public.

COVID-19 shares many symptoms with more common respiratory diseases. If you have a fever, cough or difficulty breathing, call your health care provider for further guidance. Students should contact the SIU Student Health Center at 618-453-3311.  In addition, Southern Illinois Healthcare (SIH) has established a 24-hour COVID-19 hotline at 1-844-988-7800. Clinicians there will answer questions, assess each caller and advise on next steps for evaluation or potential testing.

All face-to-face events are canceled for the immediate future. We encourage units to explore alternative forms of delivery when possible. For example, some meetings can be held via Zoom or other technology. Contact University Events and Protocol if you would like to explore ideas. Major canceled events are posted here and will be updated regularly. If you have questions about the status of a specific event, please contact the hosting department or event organizer.

Spring competitive events have been canceled. Decisions on fall events are pending.

The Student Health Center will continue to monitor the situation with this virus and is in contact with the  Jackson County Health DepartmentIllinois Department of Public Health and the  Centers for Disease Control and Prevention for regular updates. 

The health center has protocols in place, in concordance with CDC guidelines, for the evaluation of patients who may be at risk for contracting COVID-19. The goal of the ongoing U.S. public health response is to detect new cases quickly and prevent community spread of COVID-19. The coming days and weeks are likely to bring more confirmed cases of COVID-19 in the U.S. and globally, but strong public health measures now may blunt the impact of the virus.

Yes. Protocols have been updated. These include more frequent cleaning, moving from routine cleaning procedures to disinfecting activities with a focus on high-touch surfaces, increased distribution of hand sanitizer stations and cleaning supplies, providing cleaning staff with disposable gloves and more.

Faculty, staff and students should be part of these efforts regardless of where they live and work:

  • Avoid close contact with people who are sick.
  • Avoid personal contact, such as handshakes, with all individuals.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Washing your hands often with soap and water at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.

Parents can visit this website regularly. To be added to an email list for updates and other information, send your email address to  pandemicinfo@siu.edu or sign up here.

Admissions staff are available to speak with students by phone or in a virtual format. Please contact 618-536-4405 or admissions@siu.edu to arrange a virtual meeting. Individual campus visits have been suspended until further notice. Prospective students are free to walk around campus, and there are virtual tour options and the opportunity to connect with your admissions coordinator. Virtual Transfer Tuesday events and Freshman Friday events are also available.

The federal CARES Act provides emergency funding to help students cover some expenses related to the disruption of campus operations due to the coronavirus. Funds can be used toward the cost of attendance, food, housing, course materials, technology, health care, child care or similar expenses directly associated with the COVID-19 pandemic. CARES Act funding available to students in the spring has been distributed.

ACADEMIC PROGRAMS

Resources for faculty are available at siu.edu/facultystaff. Resources and tips for students are at siu.edu/current.

Yes. Registration deadlines could change due to COVID-19.  Fall registration is open and available up to the start of fall 2020 semester classes on Aug. 17.

Yes, you are allowed to come on to campus to support the necessary functions required in the research laboratory. Continue to follow social distancing practices. Carry the phone number of your research supervisor with you so you can provide contact information if someone questions your need to be on campus.

Yes. Given the uncertainty surrounding the length of the pandemic, all summer and intersession courses will be conducted online. Registration opens on Monday, April 6. Please contact your academic advisor with questions and any assistance needed.

Yes. If the current COVID-19 situation persists, instruction will be online or other alternate mode.

Yes. We will continue to assess the COVID-19 situation.

Study abroad: The Office of Study Abroad Programs has suspended 2020 travel study programs through the summer.  All students who were studying abroad during the spring semester have safely returned to the United States. 

 

The office is accepting study abroad applications for fall 2020, winter intersession 2021, spring 2021, spring break 2021 and summer 2021. If a program is cancelled due to COVID-19 before the start date, SIU will refund all payments or students may defer their application to the next term.

For students seeking an international experience that does not require travel, Study Abroad Programs has joined with partner institutions around the world to offer a Virtual International Internship Program during the 2020-21 school year.  Virtual internships are available in most career fields and areas of study. Please email studyabr@siu.edu for more information.

International student enrollment (current students in the U.S.): The U.S. government has waived the maximum online hours rule for schools that have switched to online delivery during the summer session due to the coronavirus. Visa status will remain active so long as students enroll in the appropriate courses to be full-time. A decision by the U.S. government regarding the fall 2020 semester is expected in the coming days. Immigration updates can be found on the Center for International Education website.

International student enrollment (new and current students abroad): Most American Embassies and consular offices are not currently issuing student visas due to the coronavirus. Newly admitted students who are currently outside the U.S. as well as current students who returned home over the summer may not be able to travel to the U.S. in time for the start of the fall 2020 semester. To the extent possible, the university will work to accommodate these students via online instruction.  Students are encouraged to contact their academic units to determine if online courses are available. 

University international travel: The university will continue to monitor recommendations from health agencies and adapt plans as necessary. Please see the updated travel restrictions, some of which apply to students, in the faculty/staff section.

The Office of Study Abroad is suspending 2020 travel study programs through the summer. Any study abroad students returning from countries under CDC travel advisories of level 2 or 3 who choose to return to campus will be required to self-quarantine for 14 days. The SIU Student Health Center and the Jackson County Health Department will be working with those students to ensure compliance with the 14-day self-quarantine protocol. The university will continue to monitor recommendations from health agencies and adapt plans as necessary. Please see the updated travel restrictions, some of which apply to students, in the faculty/staff section of this site.

Academic advisement will continue online as well as phone and email.

The Center for Teaching Excellence is providing several resources. Please click on this link: cte.siu.edu.

HOUSING AND STUDENT LIFE

Masks for residential students will be furnished upon move-in to their residence hall rooms. Off-campus students can pick up a mask at the Student Center ID Office, the Student Services Building main desk, the check-in desk at the Student Health Center, the equipment desk at the Student Recreation Center, the Dean of Students Office on the fourth floor of the Student Services Building and at the circulation desk of Morris Library. Students will need to show their student IDs to claim their masks. A limited number of masks will be available in the academic deans’ offices. Students may also bring and use their own masks and will need to have one to enter the buildings listed above. Contact the Office of the Dean of Students at 618-453-2461, dos@siu.edu, with questions.

Students who are eligible for CARES act emergency funding have been notified. Please see additional information.

We know that many students and families are facing financial challenges due to the state’s “stay-at-home” order and our shared efforts to stem the spread of COVID-19. Our goal is to minimize the impact of these challenges on your ability to continue your education.

We have increased the amount you can carry on your bursar account in order to be able to register for summer and fall 2020 classes. Previously, if you owed more than $200 on your account you would not be able to register. We are raising that amount to $1,500 to minimize barriers to registration. In other words, as long as you owe no more than $1,500 on your account, you will be able to register for summer and fall 2020 classes. This is a temporary measure in recognition of the extraordinary circumstances caused by the pandemic. Please email the bursar’s office at bursar@siu.edu or call 618-453-2221 with questions.

You might consider calling Counseling and Psychological Services, where counselors are available to help students with mental health concerns or coach students with who are dealing with anxiety surrounding the COVID-19 outbreak. CAPS staff will be available by phone at 618-453-5371 from 8 a.m. to 9 p.m. Monday through Friday and 1-9 p.m. Saturday and Sunday. Treatment and coaching options have been expanded to accommodate students remotely and now include telehealth appointments, skills coaching or referrals to other providers in your area. All students are advised to call CAPS at 618-453-5371 to determine the treatment options that would best meet their needs.

The following websites offer strategies for people who feel anxiety related to the coronavirus and suggestions on how to take care of your mental health: Coping with Stress During the COVID-19 Outbreak and Coping with Stress During Infectious Disease Outbreaks.

Yes. Saluki Express will continue to run the break route.

Most of the library is closed. Some services are accessible by email and phone as noted below. The first-floor computer lab, room 139, is open and has been reconfigured to accommodate social distancing. The first-floor study around Delyte’s will remain open with access to WiFi for those with laptops who do not have WiFi at home. (Students who do not have laptops should contact Saluki Cares for assistance.) Hours for the lab and first-floor study area are 10 a.m. to 4 p.m.

The library will continue to deliver the following services:

  • We are scanning parts of books for faculty and students on demand. Current Fair Use best practices allow us to scan entire books if necessary.
  • Reference services will be delivered virtually through Ask a Librarian at or by phone at 618-453-1455. Special Collections is closed to the public but available at 618-453-2516 or speccoll@lib.siu.edu.
  • We have a means to check out books to people on request. Our major ebook service is offering unlimited access. Please consult our Morris Library Covid-19 FAQ for more information.

You still have access to many university support services whether you are on campus or at home. Here are just a few:

  • Counseling and Psychological Services (CAPS): Counselors are available to help students with mental health concerns or coach students who are dealing with anxiety surrounding the COVID-19 outbreak. CAPS staff are available by phone at 618-453-5371 from 8 a.m. to 9 p.m. Monday through Friday and 1 to 9 p.m. Saturday and Sunday. Treatment and coaching options have been expanded to accommodate students remotely and now include telehealth appointments, skills coaching or referrals to other providers in your area.
  • Morris Library: Reference services are being delivered virtually through Ask a Librarian or by phone at 618-453-1455. Library staff members are scanning parts of books for faculty and students on demand. Current Fair Use best practices allow scanning of entire books if necessary. Please consult the Morris Library Covid-19 FAQ for more information.
  • Saluki Cares: Students in distress due to financial, academic or other concerns can reach out to Saluki Cares for help. Email siucares@siu.edu, fill out a referral form or call 618-453-2461.
  • SalukiTech: Contact SalukiTech for technology services. SalukiTech also has online resources to assist students, faculty and staff impacted by the “stay-at-home” order. (added 4-3-20)
  • Student Health Services: Staff are available to answer health-related questions by phone and email. Students can call 618-453-3311 or email shcinfo@siu.edu with health-related questions. Please do not share personal health-related information by email. Students in the Carbondale area should call ahead to make appointments.
  • Students Legal Assistance: Enrolled students have access to legal assistance in selected areas. Visit the website to learn more or email sladesk@siu.edu.

United Healthcare is taking action to ensure health plan members and patients affected by COVID-19 have the support and resources they need. United Healthcare has an informative FAQ sheet, and students can ask specific follow-up questions at 1-866-948-8472. It is important to note that laboratory testing for COVID-19 will be covered, and cost sharing will be waived, including copays, coinsurance and deductibles, at approved locations in accordance with CDC guidelines. Please call the number above if you have concerns regarding approved locations. If you are an SIU Carbondale student in the Carbondale area, please remember that Student Health Services is open and capable of testing for COVID-19. If you have symptoms and/or a possible exposure to COVID-19, please call the Student Health Center to schedule an appointment at 618-453-4458. If you are at home, please visit www.uhcsr.com/MyAccount to find a network provider near you.

You can contact Gallagher Student Health at 1-888-538-0602 to request a form to petition to add student health insurance due to a qualifying event. The rates will be prorated for the semester.

Students and family members can call the Office of the Dean of Students 618-453-4846 or 1-877-725-0006 between 8 am and 4:30 pm, Monday - Friday. Questions can also be sent to the pandemicinfo@siu.edu email address at any time, including evenings and weekends.

The Student Recreation Center is closed for the summer. Starbucks in the Student Center will open on July 6.

Because recommendations change daily, please contact Student Health Services at 618-453-3311 or shcinfo@siu.edu. You should not be traveling at all during the governor’s stay-in-place order.

A decision about December graduation is still under discussion.

FACULTY AND STAFF

Yes. Reusable face coverings have been provided to units and office offices packaged individually with employee name. Employees may also use their own. Email hrbenefits@siu.edu to make a request for a mask if you did not receive one.

You can find information about remote teaching and work tools at siu.edu/facultystaff.

Please email pandemicinfo@siu.edu and we will follow up with you directly.

The Office of Information Technology has developed online resources. You can also contact Saluki Tech at salukitech@siu.edu or 618-453-5155.

We will be following the governor’s Restore Illinois plan that outlines a phased return of operations based on a number of factors. We will keep employees and the campus community posted regarding expectations as we move through the phases.

Starting March 17, employees who need to be away from work for COVID-19-related reasons such as illness, quarantine, or childcare will continue to be paid without having to use their personal benefit time. Such employees may be asked to work from home, if able.

Yes, employees exhibiting symptoms will be sent home. The employee's continued presence must pose no risk to the health of the employee, other employees and students in order to remain at work.

Infected employees pose a threat to other employees and students and could spread the virus. If a supervisor believes an employee has COVID-19 symptoms, including a fever, the supervisor will consult with his/her director. Based on that and any other necessary consultation, an employee who is suspected to have COVID-19 will be ordered to go home to protect the campus community. If the employee refuses the directive to go home, that employee may be disciplined for insubordination in accordance with applicable policies, rules, and/or collective bargaining agreements.

You may be asked to work more hours or different hours, especially if your position is considered a required service position or the university is short-staffed as a result of a COVID-19 outbreak. In some departments, employees may be assigned to work in other areas within the department.

Temporary illnesses, such as the flu, are not typically considered a work-related injury under the Illinois Worker's Compensation Act. However, the university encourages employees to consult with Human Resources in order to verify whether the employee's particular situation may be covered.

Emergency paid sick leave or expanded family and medical leave will be available to faculty and staff who meet certain criteria from April 1 through December 31, 2020. Please see background and full guidelines.

FMLA may be available with regard to the employee's own serious health condition or for the care of a family member with a serious health condition. Please also see question above regarding the Families First Coronavirus Response Act. Contact Human Resources for more information.

It is possible that you may qualify for extended family leave under the Families First Coronavirus Response Act. Please see background and full guidelines.

All business travel is suspended. You should not be traveling at all during the governor’s stay-in-place order.

Because recommendations change daily, please contact Student Health Services at 618-453-3311 or shcinfo@siu.edu. You should not be traveling at all during the governor’s stay-in-place order. Faculty and staff who have traveled or self-quarantined should communicate with their immediate supervisors, and students should contact Saluki Cares.

Please work with the airlines as you would with any other canceled flight.

Not necessarily. Decisions related to staff will be made by directors, deans or their designees on a case-by-case basis in accordance with guidelines that will be provided by the university.